xfinity scams

Several instances of Xfinity/Comcast “Commission  Scams” where Agent will upsell unwanted service and lie about costs

Case In Point:
– Customer calls up with some Issue about their Internet for example

– Customer is  somehow upsold “Xfinity Mobile” Cell Service and a
new number “Free”  without ANY indication the old number from existing company  will expire if not paid for, being told this is somehow ‘necessary’ to Fix whatever the Problem is
NO provision is made to Port the number
Enormous problems now 2FA codes have NOT known phone number to go to.
Loss of Email accounts, Netflix access, more…

– “Free” Apple Watch offered which in fact is part of a Paid 18 month Contract for the phone

– Told: “Senior Rate” for the Internet of $99 but it does NOT exist. There is in fact “Xfinity Now” 100MBPS for $30 a month for ANYONE

– When asked about how many devices are using the Internet rep will LIE that a Higher level of Service is require:
Streaming Services (Netflix, YouTube, Prime): 15–25 Mbps minimum
High-Quality HDR/Dolby Vision Streams: 25–50 Mbps per stream.